Privacy Policy
I, Anoushka Clark-Dunn, collect basic personal data about you. For the purpose of contacting, you about your counselling sessions, I collect the following:
• Your name
• Your address
• Your Date of Birth
• Your phone number
• Your next of kin
• Your email address
• Doctor's details
I am registered as the Data Controller for my business with the Information Commissioners Office (ICO) and take the protection of your data very seriously.
I store your contact details on my electronic devices which are password protected. After three months of working together I will delete your information. You have a right at any time to ask what information I hold on you.
If you feel there has been a breach of your data and wish to raise a complaint you can contact me directly in the first instance. If my responses are not acceptable to you, you can contact the Information Commissioners Office at ico.org.uk or on 0303 123 1113. I would be grateful if you would contact me first if you do have a complaint so that I can try to resolve it for you.
Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.
You can see more about these rights at:
https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights
Social Media Statement
I engage with social media privately and professionally. You can choose to view my posts without liking or commenting and that way no-one, including myself, will know you have seen my post. There is a chance if you use social media yourself you may see some of my online activity. I have colleagues, family and friends who follow me on social media. I will never identify you as a client.
I will reply to messages or comments on my posts, but I will not engage in counselling via social media. In this instance I will normally invite you to contact me directly. I won’t accept Friend’s requests from clients to my personal social media accounts as this may blur the boundaries of our professional relationship.
Safeguarding
I do have a comprehensive safeguarding policy that is available on request.
Living Therapeutic Will
In the event of my death or incapacitation through illness, a nominated person will receive the name and contact details of my current clients. The nominated person will contact my clients to inform them of my situation.